Privacy Policy

Snow City Bangalore

Effective Date: 1-Apr-2020

Last Updated: 1-Mar-2026

1. Introduction

Snow City Bangalore (“Snow City”, “we”, “our”, “us”) operates the attraction located at:

Snow City Bangalore

Fun World Complex, Opposite TV Tower

J.C. Nagar, Bengaluru, Karnataka – 560006

India

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you:

  • Visit our website
  • Purchase tickets online
  • Visit our attraction
  • Interact with our marketing campaigns
  • Contact customer support

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you:

  • Purchase tickets
  • Fill out forms
  • Subscribe to newsletters
  • Participate in promotions
  • Contact us

We may collect:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Payment details (processed securely via payment gateway)
  • Any information submitted via contact forms

B. Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring URL
  • Cookies and tracking data

This helps us improve performance, marketing effectiveness, and user experience.

C. On-Site Data Collection

During your visit to Snow City:

  • CCTV footage may be recorded for safety and security purposes.
  • Photographs or videos may be taken during events or promotional activities (with visible notice).

3. How We Use Your Information

We use your information to:

  • Process ticket bookings and payments
  • Send booking confirmations and invoices
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (only with your consent)
  • Run advertising campaigns on platforms like Google and Meta
  • Prevent fraud and enhance security
  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Payment Processing

All online payments are processed through secure third-party payment gateways. Snow City does not store full credit/debit card details.

These payment processors operate under their own privacy and security policies.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential website functions
  • Improve website performance
  • Analyze traffic via tools like Google Analytics
  • Measure advertising effectiveness (Meta Pixel, Google Ads, etc.)

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

We may use trusted third-party providers for:

  • Payment processing
  • Email marketing
  • SMS notifications
  • Analytics services
  • Advertising platforms
  • Hosting and cloud infrastructure

These service providers only access information necessary to perform their services and are contractually obligated to protect your data.

Once you leave our website or are redirected to a third-party platform, their privacy policy applies.

7. Data Sharing & Disclosure

We may disclose personal information:

  • If required by law
  • To comply with legal processes
  • To protect our rights or prevent fraud
  • In case of business restructuring, merger, or acquisition

We do not share personal data for unrelated commercial purposes.

8. Data Retention

We retain your personal information:

  • As long as necessary to fulfill booking and operational requirements
  • To comply with tax, accounting, and legal obligations
  • For security and fraud prevention purposes

Comments (if enabled) and user accounts may be retained until deletion is requested.

9. Data Security

We implement industry-standard security measures including:

  • Secure HTTPS encryption
  • Firewall-protected servers
  • Restricted internal access
  • Encrypted payment processing
  • Regular security reviews

While we take reasonable steps to protect your information, no system is completely secure. Transmission of data over the internet is at your own risk.

10. Your Rights

Under applicable Indian laws, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw marketing consent at any time

To exercise your rights, please contact us using the details below.

11. Children’s Privacy

Our services are intended for families and visitors of all ages. However, ticket purchases and online transactions must be completed by individuals legally capable of entering into binding contracts.

Parents or guardians are responsible for minors using our services.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our services after changes constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related queries, complaints, or data requests:

Privacy Compliance Officer

Snow City Bangalore

Fun World Complex, Opposite TV Tower

J.C. Nagar, Bengaluru, Karnataka – 560006

Email: info@snowcityblr.comSnow City Bangalore

Effective Date: [Insert Date]

Last Updated: [Insert Date]

1. Introduction

Snow City Bangalore (“Snow City”, “we”, “our”, “us”) operates the attraction located at:

Snow City Bangalore

Fun World Complex, Opposite TV Tower

J.C. Nagar, Bengaluru, Karnataka – 560006

India

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you:

  • Visit our website
  • Purchase tickets online
  • Visit our attraction
  • Interact with our marketing campaigns
  • Contact customer support

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you:

  • Purchase tickets
  • Fill out forms
  • Subscribe to newsletters
  • Participate in promotions
  • Contact us

We may collect:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Payment details (processed securely via payment gateway)
  • Any information submitted via contact forms

B. Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring URL
  • Cookies and tracking data

This helps us improve performance, marketing effectiveness, and user experience.

C. On-Site Data Collection

During your visit to Snow City:

  • CCTV footage may be recorded for safety and security purposes.
  • Photographs or videos may be taken during events or promotional activities (with visible notice).

3. How We Use Your Information

We use your information to:

  • Process ticket bookings and payments
  • Send booking confirmations and invoices
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (only with your consent)
  • Run advertising campaigns on platforms like Google and Meta
  • Prevent fraud and enhance security
  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Payment Processing

All online payments are processed through secure third-party payment gateways. Snow City does not store full credit/debit card details.

These payment processors operate under their own privacy and security policies.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential website functions
  • Improve website performance
  • Analyze traffic via tools like Google Analytics
  • Measure advertising effectiveness (Meta Pixel, Google Ads, etc.)

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

We may use trusted third-party providers for:

  • Payment processing
  • Email marketing
  • SMS notifications
  • Analytics services
  • Advertising platforms
  • Hosting and cloud infrastructure

These service providers only access information necessary to perform their services and are contractually obligated to protect your data.

Once you leave our website or are redirected to a third-party platform, their privacy policy applies.

7. Data Sharing & Disclosure

We may disclose personal information:

  • If required by law
  • To comply with legal processes
  • To protect our rights or prevent fraud
  • In case of business restructuring, merger, or acquisition

We do not share personal data for unrelated commercial purposes.

8. Data Retention

We retain your personal information:

  • As long as necessary to fulfill booking and operational requirements
  • To comply with tax, accounting, and legal obligations
  • For security and fraud prevention purposes

Comments (if enabled) and user accounts may be retained until deletion is requested.

9. Data Security

We implement industry-standard security measures including:

  • Secure HTTPS encryption
  • Firewall-protected servers
  • Restricted internal access
  • Encrypted payment processing
  • Regular security reviews

While we take reasonable steps to protect your information, no system is completely secure. Transmission of data over the internet is at your own risk.

10. Your Rights

Under applicable Indian laws, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw marketing consent at any time

To exercise your rights, please contact us using the details below.

11. Children’s Privacy

Our services are intended for families and visitors of all ages. However, ticket purchases and online transactions must be completed by individuals legally capable of entering into binding contracts.

Parents or guardians are responsible for minors using our services.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our services after changes constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related queries, complaints, or data requests:

Privacy Compliance Officer

Snow City Bangalore

Fun World Complex, Opposite TV Tower

J.C. Nagar, Bengaluru, Karnataka – 560006

Email: info@snowcityblr.com